When and Where
  • 10/4/2023 11:00 AM CDT
  • 10/25/2023 1:00 PM CDT

Foundations of Volunteer Management

October 4 - 25, 2023 (Wednesdays)

12:00-2:00pm ET / 11:00am-1:00pm CT / 10:00am-12:00pm MT / 9:00-11:00am PT      

This workshop consists of four live, online facilitator-led sessions followed by a 30-minute optional question and answer period:

  • Session 1: October 4, 12:00 - 2:00 PM ET
  • Session 2: October 11, 12:00 - 2:00 PM ET
  • Session 3: October 18, 12:00 - 2:00 PM ET
  • Session 4: October 25, 12:00 - 2:00 PM ET

Foundations of Volunteer Management is a 4-part virtual workshop covering foundational aspects of leading an effective healthcare volunteer program. *Based on Principles of Volunteer Management, now with expanded content and peer engagement.

Facilitated by Eileen McConville, MBA, CAVS, the workshop includes four two-hour virtual sessions held over four consecutive weeks. Each session is followed by a 30-minute optional question and answer period. Attendees receive an electronic workbook as a companion to the training.

Learning objectives:

  • Explore options for expanding and improving volunteer programs to meet the changing needs of healthcare organizations
  • Gain confidence and competence through a deeper understanding of what creates and sustains successful volunteer programs
  • Connect with peers and learn from what other programs have done to maximize their volunteer program


This program is approved for eight (8) Patient Experience Continuing Education Credits (PXEs).

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