When and Where
  • 9/5/2023 4:00 PM CDT
  • 9/26/2023 6:00 PM CDT
  • Zoom meeting link will be provided one week in advance of the first session.

Certified Patient Experience Professional (CPXP) Preparation Course

September 5-26, 2023 (Tuesdays)

5:00-7:00pm ET / 4:00-6:00pm CT / 3:00-5:00pm MT / 2:00-4:00pm PT

This program consists of four live, online facilitator-led sessions.

Session 1: September 5, 5:00-7:00pm ET

Session 2: September 12, 5:00-7:00pm ET

Session 3: September 19, 5:00-7:00pm ET

Session 4: September 26, 5:00-7:00pm ET


Thinking about taking the CPXP examination but unsure where to start your preparation? Join The Beryl Institute’s Learning and Professional Development faculty for an interactive prep workshop reviewing the domains outlined in the Certified Patient Experience Professional Classification System on which the CPXP examination is based. The course will share content from the PX Body of Knowledge courses related to the domains and job tasks and provide an opportunity to test your understanding of key concepts. 

During the course, participants will:

  • Review content from the PX Body of Knowledge courses most related to the CPXP Classification System
  • Test your understanding of key concepts
  • Gain insights and strategies in preparing for the CPXP Examination
  • Interact with peers as they share recommendations & insights in achieving the CPXP Designation 
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